All helpYour account
Contact a person
How to reach a person at Currity, and what to send so we can help quickly.
Write to hello@currity.com. It is a real mailbox, read by a person. A reply to any warning email lands there too.
From inside the app
- At the foot of any page in the app, press Send feedback.
- Choose what it is about: an idea, something not working, or something else.
- Tell us in your own words.
- Leave You can email me about this ticked if you want a reply.
- Press Send to Chris.
The page lists what you have sent, with where each one stands: New, Planned, Done or Not planned. Only you and Chris see it. The page you were on is sent with it.
Without an account
Use Request a feature. Your name and email are optional. Leave an address if you want a reply.
What to include
- Your company's name.
- The page you were on, and what you pressed.
- What you expected to happen, and what happened instead.
- For an import, the CSV file itself, by email.
Good to know
- Want your spreadsheet loaded for you on a call? Use Have us import your spreadsheet on the home page.
- State or city not covered by a guide? Tell us, and say which rule you need.
- A request for a copy, a correction or deletion of your data is by email. There is no form.